When you purchase Sabatina branded footwear at our stores, you will receive:
※ free laces for the life of your shoes ( Pen Walking System)
※ free seam stitching if any part comes unstitched ( please note that this does not include any patching that is required due to wear and tear. eg heel liners, holes in the leather from abrasion or cuts etc )
※ free re-bonding if part of the sole comes unglued
※ free conditioning and re-oiling ( please bring in your shoes in a clear and dry condition)
※ free replacement hardware....eyelets, hooks, where the condition of the leather permits them to be replaced.
※ free professional advice any time, in person, by phone or by email, with regards to any aspect of your boots and care of them.
※ free customer profile maintenance. We retain your purchase history and refer back to it at the time of future purchases in order to fine tune any fitting issues you may have experienced. We also use this information to verify warranty entitlement, even where you cannot find your original receipt. If you are working out of town, we may be able to use your history to ship replacement footwear to your current location without having to visit our stores.